Did you order the wrong color, size or did the item not fit right? Follow instructions below to make your new selection or request a refund. We will accept returns for refunds to the original form of payment within 60 days from the purchase date. Please allow 7 business days for returns processing to be completed and to show up on your statements.
Please email info@bench.ca with your order number and items to be returned / exchanged and we will provide you with further instructions. For faster service, please place your new order online for the correct style / size / color and return your unwanted product(s).
We will issue a refund only if your return:
If you have received a damaged or defective item please contact customer service immediately so that we may assist you in returning the item to receive a full refund.
Keep your tracking number in the unlikely event that your package is lost in transit
We are not responsible for any returned packages until received at our facility.
