Bench is committed to providing a positive shopping experience to all our customers and we aim to facilitate the accessibility and usability of our website and mobile site. Our goal is to permit our customers to successfully gather information and transact business through our website whether you are using assistive technologies like a screen reader, a magnifier, voice recognition software, or captions for videos.
If you have difficulty using or accessing any element of the Benchwebsite or the mobile site, please feel free to call us at 1-855-236-2422 or email us at firstname.lastname@example.org, and we will work with you to provide the information, item, or transaction you seek through a communication method that is accessible (i.e. through telephone support).
Accessibility tools are available in the bottom left corner of every page (click the blue man icon).
Bench is currently taking a variety of steps and devoting resources to further enhance the accessibility of our website and mobile site. We have engaged with experienced accessibility consultants, to increase accessibility so that our website and mobile site meet or exceed applicable standards.
At Bench, we are proud of the efforts that we have completed and that are in-progress to ensure that our website and mobile site are accessible to everyone. We view accessibility as an ongoing effort and are continually seeking solutions that will bring all areas of our website and mobile site to the same level of overall web accessibility.
We firmly believe that the internet should be available and accessible to anyone, and are committed to providing a website that is accessible to the widest possible audience, regardless of circumstance and ability.
To fulfill this promise, we aim to adhere as closely as possible to the Web Content Accessibility Guidelines 2.1 (WCAG 2.1) at the AA level, published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible to people with a wide array of disabilities. Complying with those guidelines helps us provide a site that is accessible to all people, from the blind to the motor impaired.
This website utilizes various technologies all meant to make it more accessible. We utilize an interface that allows persons with specific disabilities to adjust the website’s UI (user interface) and design it to their personal needs. This interface replaces the older fashioned method of providing all users with the same, lesser but accessible design or user interface.
Here are some of the interface’s capabilities:
Additionally, the website utilizes an AI-based application that runs in the background and optimizes its accessibility level every 24 hours. This AI engine remediates the website’s HTML issues, as well as functionality and behavior, to the use of blind people that are using screen readers, and the motor impaired that are using a keyboard to operate websites
We utilize AI for the following accessibility components:
Browser and Assistive Technology Compatibility:
We aim to support the widest array of browsers and assistive technologies as possible, so our users can choose the best fitting tools for them, with as few limitations as possible. Therefore, we have worked very hard to be able to support all the modern, major and popular systems that comprise over 95% of the users’ market share and include: Google Chrome, Mozilla Firefox, Apple Safari, Opera, Microsoft Edge and I.E 11 or above, JAWS and NVDA (screen readers), both for Windows and for MAC users. This website is operable using other systems and platforms as well, though we are not officially supporting them and recommend users to utilize the aforementioned.
Notes, Comments, and Feedback:
Despite our very best efforts to allow anybody to adjust the website to their needs, it is possible that there will still be pages or sections that are not fully accessible, are in the process of becoming accessible, or are lacking an adequate technological solution to make them accessible. Still, we are constantly improving the accessibility interface, adding, updating and improving its options and features, and developing and adopting new technologies. All this is meant to reach the optimal level of accessibility, at any time and in accordance with technological advancements.
If you’ve discovered a bug or malfunction, if you find any aspect of the interface difficult to use, or if you have improvement ideas, we’ll be happy to hear from you. Simply click on the “Feedback” button at the bottom of the interface, and fill out the feedback form. Alternatively, you can send an email to our web accessibility team at email@example.com if you have any feedback or suggestions as to how we could improve the accessibility of this website.